The Connected Shop

I needed help setting up my camera. I contacted tech support and they helped me with it. Step by step. It was so easy to understand. I recommend this place to anyone looking for security.

I had Malcom Loncke arrive in Cincinnati from New York to install are smart lock. Excellent service. Professional all the way. The most pleasant and approachable man to have do the install. What an amazing experience this entire process was for our home. Clean, works great looks great. When thru the entire set up for the family. Beyond my expectations. Would recommend to anyone without hesitation for pella doors.

Great customer service and great smart lock system! Dimitris was very helpful! Would highly recommend!

Awesome value for a remote controlled water shut off valve. Now I can easily shut my main water supply off from anywhere in the world if I suspect an issue.

We recently installed multiple Slim locks for a client and everything worked out great. The locks have a nice weight to them and feel sturdy. The installation was easier than we expected with only minor drilling into the existing doors. Once we set up the basic access codes the client was easily able to program the locks to their own specifications. Customer support was great and someone was always available to answer any questions.

This is a question about this sliding door smart lock. I know that there is an app, but is it apple homekit compatible?

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We've been using this lock for a little while now and it's been really convenient. Not having to deal with keys anymore is what gets me. The fingerprint feature workswell, and my son actually enjoys using it. So far, it's great and does exactly what we need it to do.

Great service from beginning to end. They worked with me to find a solution to make the slim lock work with a Fleetwood multi point lock system door and guided me through install. Very friendly and understanding. A good product that looks speak and works well.

Does this lock work with a rim panic hardware on an aluminum entrance door?

Great support.

Excellent products and customer service.

I wasn't sure this lock would fit my commercial door since the frame is pretty narrow, but the team helped me pick the right size. The locksmith they work with also installed it for me. It works great and I really like the passage mode. Highly recommended!

We received the product in good shape, but we need to contact some who offer tehcnical support. to wich number can I call?

Demetris was so helpful in picking out this lock for our front door. He arranged for the locksmith to install as well and it looks fabulous . Easy to use the smart feature on the phone with it. Would definitely order any lock needs with THE CONNECTED SHOP again .

Lock works perfectly and looks fantastic!